State Farm® Insurance Agent Ruby Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Logan
April 17, 2025
"Alyssa was so friendly and helpful thank you so much helping me with my car insurance !"
"Hi Daniel. Thanks for sharing your kind words! I'm happy to hear that Alyssa provided the Good Neighbor Service you needed. We're happy to have assisted you with your auto insurance. Don't hesitate to reach out to us should you need anything else. "
Robert Williams
April 5, 2025
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Ethel Williamson
March 27, 2025
"RubyWilliams is well versed, kind, very knowledgeable, personable, and excited to assist her clients find the perfect fit for all their insurance needs. She genuinely cares for the individual, listens patiently, and understands the value and integrity of trust, honesty, and transparency. ."
"Thank you, Ethel! Your kind words truly mean so much. We take pride in caring for each customer with honesty, patience, and heart. Thank you for choosing us! -Ruby"
bridgitte mckinley
March 26, 2025
"I can always count on them to be there to answer my questions and I really appreciate that!"
"Thank you so much for your support! We truly appreciate your business. It is a pleasure to be of service to you and your family. "
Tawanda Marble
March 26, 2025
"Great service!!!"
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our State Farm office. Our team is dedicated to providing the best service possible, and it's wonderful to know that we've met your expectations. "
Jackie Couch
March 26, 2025
"Great customer service. She’s been my agent for years. Very knowledgeable!"
"Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with our customer service over the years. We truly value your loyalty and look forward to continuing to serve you. "
Tammy Bassett
March 26, 2025
"If you need insurance, this State Farm is the best."
"Hi Tammy, thanks for your vote of confidence. We appreciate your support!"
zoe elizabeth
February 12, 2025
"Alyssa was beyond helpful with setting me up with my own life insurance policy! I even recommended her to my whole family!"
"Thank you so much for the wonderful review, Zoe! We're thrilled to hear that Alyssa was able to help you set up your life insurance policy. Your recommendation to your family means a lot to us! -Ruby"
Tiara Jasper
August 13, 2024
"Excellent customer service. Ive been with Ruby Williams location for years and ive never had a bad experience. Highly recommend"
"Tiara, thank you for your kind words and your confidence in our team. We're thrilled to hear that you’ve consistently had a fantastic experience with us over the years. Your recommendation means a lot to us. We’re always here to assist you with anything you need! -Ruby"
J Johnson
May 19, 2024
"Gaina was extremely friendly and helpful."
"Thank you for the kind review, J! It's always encouraging to hear that Gaina's friendliness and helpfulness stood out during your visit. Providing a welcoming and supportive environment is what we aim for each day. We greatly appreciate your feedback and look forward to assisting you again! -Ruby"
Glenn Rogers Jr
April 5, 2024
"Mrs Ruby Miller and her staff are the BEST!!!Outstanding Customer service! She's also very Loyal to her customers and she treats you like Family!! I'd recommend her to anyone!! Thanks Mrs Ruby Miller"
Olivia Floyd
December 28, 2023
"Just visited and they were very helpful and made easy for me to get all my insurance needs handled."
"Hi Olivia. Gaina, Gaines, and I appreciate you taking time to share your thoughts. We appreciate the review!"
Anissa McHenry
December 28, 2023
"next year I plan to get my own insurance and not rely on my parents insurance. I was unsure of where to go or what to do. The staff at Rubys State Farm office was very helpful and kind. They answered every question that I had and gave me the best option that would suit my needs. being new to purchasing insurance it was a little intimidating to have to find options for myself, but they made it easier for me to choose. I appreciate their honesty and their thoroughness with this process for me. When it’s time for me to get my own insurance I know where to go!"
"Hi Annisa, we welcome the opportunity to take care of your auto, home, and/or life insurance needs. Thanks so much for taking time to share your thoughts and comments. Have an awesome day!"
Jacqueline Jamario
December 1, 2023
"Gaines was not helpful at all . I needed documents to secure my apartment and he did not send the correct one. Now he is saying it’s going to take 3-5 business days.I wish I would had went somewhere else."
"Hi Jacqueline! I have reviewed your account. It appears you completed your insurance application online and submitted it to underwriting. We did not do so at our office. Because you did so, we could not change your application. It takes 3 - 5 business days for underwriting to update your policy. I hope this response gives you better clarity regarding your inquiry. Have a great day."
Ashley Tyrrell
March 24, 2023
"She is the sweetest and most helpful person in the car insurance business!"
"Thanks for your 5-star review. It's our pleasure to serve you and thanks for being a loyal customer!"
Carol Riley
October 2, 2022
"Ruby has been our insurance agent for over 20 years. She is the best."
JDeB444
August 30, 2022
"I recently bought my first home and I called for a quote for home owners insurance. I actually spoke with Ruby herself and she was very nice and helpful. I didn’t know anything about home owners insurance. She was very patient explaining everything to me and I got the quote quickly. I highly recommend!"
Jerri
August 29, 2022
"I called in to Ruby Williams office to get an explanation of why the amount I was quoted for a policy is a different amount than what I was billed for. The woman who answered announced herself as Ruby Williams when I called. Ruby Williams was unprofessional and rude. She did not allow me to complete my sentences before she interrupted me. She also could not provide me with an explanation as to why the quote I received via email was different than what I was billed. She also told me false information about the last amount that I paid. When I mentioned to Ruby Williams that she was being unprofessional in not allowing me to finish speaking before she interrupted me, she continued in the same manner. I told her that I would just cancel the policy. She said, "ok" , and hung up on me. If you want a professional, honest agent, who appreciates your business and respects you as a person, I suggest dealing with another agent besides Ruby Williams."
2ZOMBIE_BROS oh
November 20, 2021
"Very knowledgeable and professional people and patient with there customers"
Lula Benson
August 18, 2021
"They answered all my questions"
Bernice Pigram
May 26, 2021
"Spoke with a agent who was supposed to fax an urgent doc to my bank well it never occured My bank had to contact them again. .Poor customer service ugh?"
Kevin Lee
July 3, 2020
"Great customer service"
David Cullins
March 9, 2020
"I’m happy that State Farm is a great Insurance Company because my experience with this agency isn’t the best. Return calls are slim to none. If you go into the agency at certain hours you will only speak with a receptionist because all other agents are out. Not a good home experience at all. I’m now relying on calling State Farm directly instead of the agency with questions. This is sad and depressing."
Beatrice Anderson
December 22, 2019
"Love it"
Troy King
November 27, 2019
"Great rates. Caring staff"
Pamela McDaniel
October 15, 2019
"LVV ITT"